OnMolecule Reviews
OnMolecule Customer Reviews (12)
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OnMolecule Customer’s Q&A
OnMolecule FAQs
About Onmolecule.com Prices and Cost?
Onmolecule.com offers a range of mattresses with prices varying based on the model and size. The Molecule 1 mattress, an all-foam model, is available in sizes from Twin to California King. The price range for this model is $699 to $1099. This mattress is designed with athletic recovery in mind and features a moisture- and heat-wicking cover, targeted support zones, and a modest price tag. It's made in the U.S. using virtually emissions-free manufacturing processes. The company also offers a lifetime, limited warranty for their mattresses. If a customer wishes to return a mattress, they will be refunded for the cost of the mattress (less any discounts) once the mattress is removed from their home by an authorized party from MOLECULE. Only one return of a mattress per customer, household, order, and/or delivery address is allowed.
About Onmolecule.com Popular Products and Services?
Onmolecule.com offers a variety of products designed for better sleep and recovery. The MOLECULE Hybrid Mattress is one of their popular products, featuring a combination of exclusive AirTEC™ foam and MOLECULEedge™ coil support system for breathable cooling and perfect support. Another notable product is the MOLECULE 2 AirTEC Mattress, which contains proprietary open-cell AirTEC™ foam that allows unmatched airflow and an extra plush quilted top with MOLECULEshield™ antimicrobial treatment for a clean and cool sleep surface. In addition to mattresses, the website also offers comforters, sheets, toppers, and pillows for a comprehensive sleep solution. Customer support can be reached via phone or email for any inquiries or returns.
Onmolecule.com Return Policy?
Onmolecule.com has a specific Return Policy for their products. For mattresses purchased on and after November 1, 2021, customers may request a return of the mattress after sleeping on it between 30 and 100 nights from the date of delivery. However, it is required for the customer to have the mattress for 30 nights before a return can be initiated. This period allows the customer's body ample time to adjust to the feel of a new mattress. As for the Shipping Policy, there is mention of "Free Pillows shipped separately" on the product pages, but no further details are provided. For more specific information, it is recommended to contact Onmolecule.com directly.
What are the payment options on Onmolecule.com?
Onmolecule.com provides Klarna as an alternative payment option. This allows customers to make their purchases in a more flexible manner. Please note that the availability of this payment option may vary based on location and eligibility. Always check the website for the most accurate and up-to-date information.
How do I contact Onmolecule.com for returns?
To initiate a return with Onmolecule.com, an email should be sent to support@onmolecule.com. Please note that for financed purchases, any interest paid is not refunded. It may take up to three business days from receiving by the warehouse to process returns. No returns will be accepted without prior authorization. For mattresses purchased on and after November 1, 2021, a return can be requested after sleeping on it between 30 and 100 nights from the date of delivery. However, it is required to have it for 30 nights before a return can be initiated. This allows your body ample time to adjust to the feel of a new mattress.